To guarantee efficient management of the services you receive, it is necessary that you inform us in advance if you wish to cancel or modify any contracted service. We remind you that, as part of our policy, an email will be sent to you two days before the monthly renewal date. This email will serve as a reminder that your subscription will be automatically renewed.
In this email, you will have the opportunity to cancel the service if you wish. It is important to act within this deadline if you do not wish to continue with the renewal.
No Refunds After Renewal:
Once renewed, no refunds will be made under any circumstances. The decision to continue with our services is entirely yours, and as we do not operate under a lock-in contract, you are free to decide how long you wish to continue working with us. If for any reason you wish to cancel your service and do not notify us within the established period, or do not manage the cancellation personally or through an AvieraService agent, you will not be entitled to a refund once the renewal has been carried out.
Customer Support:
We want to remind you that our customer support team is available to resolve any questions or needs that may arise, from Monday to Saturday from 9:00 AM to 6:30 PM. Do not hesitate to contact us to receive the support you require.
We appreciate your attention to this important aspect of our policies, which are unalterable and reserve the right to be followed in their entirety.
Thank you for your understanding and for choosing AvieraService. We look forward to continuing to support you in your marketing needs.